top of page

Privacy Policy

Privacy Policy for WEST HARMON LIMITED registered in England & Wales with number 14935392

Effective Date: 01/04/2024

  • Introduction

Merchmate, a trading style of WEST HARMON LIMITED  "we", "us", "our"), is committed to protecting the privacy of individuals who interact with our website, products, and services. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information. By accessing our website or using our services, you agree to the terms and conditions of this Privacy Policy.

  • Information We Collect

We may collect personal information from you when you interact with us, such as when you visit our website, make a purchase, subscribe to our newsletter, or contact us for support. The types of personal information we may collect include:

  • Contact information (e.g., name, email address, phone number)

  • Payment information (e.g., credit card details)

  • Shipping address

  • Account credentials (e.g., username, password)

  • Communication preferences

  • Other information you choose to provide to us

  • Use of Personal Information

We use the personal information we collect for various purposes, including:

  • Providing and managing our products and services

  • Processing orders and payments

  • Communicating with you about your account, purchases, or inquiries

  • Sending promotional emails and newsletters (you may opt out at any time)

  • Personalizing your experience on our website

  • Improving our products, services, and customer support

  • Complying with legal obligations

  • Data Controllers and Complaints

Merchmate, a trading style of WEST HARMON LIMITED, is the data controller responsible for the processing of your personal information. If you have any questions or concerns about our Privacy Policy or the handling of your personal data, please contact us at hello@merchmate.store.

If you believe that your privacy rights have been violated or if you wish to file a complaint about our data handling practices, you may contact us using the above email address. We will investigate and address your concerns promptly and in accordance with applicable data protection laws.

  • Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • With your consent

  • To comply with legal obligations or respond to lawful requests from authorities

  • To protect our rights, property, or safety, or the rights, property, or safety of others

  • In connection with a merger, acquisition, or sale of assets

  • Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  • Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will post the revised Privacy Policy on our website with the effective date indicated. Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the revised terms.

  • Contact Us

If you have any questions or concerns about our Privacy Policy or data handling practices, please contact us at:

Merchmate, a trading style of WEST HARMON LIMITED Registered office Laughton Road Dinnington Sheffield, S25 2PP United Kingdom Email: hello@merchmate.store

Thank you for trusting Merchmate, a trading style of WEST HARMON LIMITED, with your personal information.

bottom of page